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airport pickup · guest experience · hospitality
7 Airport Pickup Mistakes Chennai Hosts Should Avoid
From forgotten placards to stalled toll payments—fix them all
Varun SubramaniamAirport Operations SupervisorFriday, 28 March 20255 min read
Mistake 1: No backup driver
Always nominate an alternate chauffeur. Sigivahan rotates standby drivers within 5 km of MAA to absorb delays.
Mistake 2: Missing placard clarity
Print names in large fonts, include company logos, and specify meeting point pillars.
Mistake 3: Toll wallet lapses
Keep FASTag and parking wallets topped up—delay penalties can touch ₹500.
Mistake 4: Ignoring guest preferences
Capture AC settings, snack notes, and music choices beforehand. It elevates hospitality.
Mistake 5: Skipping post-ride follow-up
Send a thank-you WhatsApp with invoice in under 15 minutes. Sigivahan automates it.
Ready to book a ride?
Sigivahan offers 24x7 chauffeur-driven airport transfers, corporate shuttles, and curated outstation trips across Tamil Nadu. Plan your next journey with a ride expert on standby.